The mobile learning application for Samsung Austria

KnowledgeFox: The efficient learning solution for the global market leader!

„KnowledgeFox is the ideal internal training tool for further consolidation of knowledge.“ Corinna Zartler, Samsung Austria

All-rounder wanted

A user-friendly learning solution that is particularly suited to mobile learning. Easy to use – yet powered by a very well-thought-out system. Samsung Austria chose KnowledgeFox as the most efficient solution on the market. Because:

  • KnowledgeFox is more than a mobile app.
  • More than a desktop solution.
  • More than a learning software with proportional content.
  • More than a learning software for cognitive learning.
  • More than a learning software for cognitive learning.
  • More than pinpoint accurate learning statistics.

KnowledgeFox –
the solution

These facts and figures speak for themselves:

  • More than 300 participants thus far
  • Invariably positive feedback
  • 23 courses with 424 knowledge cards to date
  • An innovative tool with completely innovative learning content: learn all about the latest product generations of smart phones, tablets, wearables (e.g., SmartWatches, virtual reality glasses, headsets), as well as TV/AV devices
  • Content is based on knowledge questions and answers, explanations, hints, videos, audio files and images
  • The target groups are Samsung Experience Consultants, merchandisers, promoters, service center employees and internal users
  • Successfully in use since March 2015

The course content is created in-house by Samsung. With the KnowledgeFox authoring tool, creating content is a snap. However, practice makes perfect in this case, too.

„KnowledgeFox knowledge cards fully meet the needs of Samsung trainers.“ Corinna Zartler

The future with KnowledgeFox

Success stories call for a sequel. Here it is:

  • Launch of KnowledgeMatch®: Samsung employees have already tested this new offer and are very impressed by the playful presentation of learning content. The launch will be carried out in the near future.
  • Creation of incentives: The successful participation in KnowledgeFox® courses will be rewarded with variable incentives.
  • New target groups: The product training will soon also be made available to external partners of Samsung Electronics Austria.

The KnowledgeFox Team looks forward to continuing to accompany Samsung Austria on their path of innovative learning.

A satisfied KnowledgeFox customer…

Samsung Electronics Austria GmbH
Praterstraße 31
1020 Vienna, Austria

Resonsible for advanced training at Samsung Austria…

Corinna Zartler, B.A.
Retail Marketing Training Specialist